The solution described in this proposal is a social enterprise (SE) that promotes user-centred and accessible technology development, by supporting the active participation of older adults with cognitive disabilities (CD) in technology research and development (R&D) processes. Our SE addresses two of AGE-WELL’s challenge areas: Financial Wellness and Employment, and Autonomy and Independence. The employment rates of older adults with cognitive disabilities remain extremely low, specifically in the technology industry, despite a general increase in the employment of older adults. This exclusion from the technology industry has serious consequences on the lives of older adults with CD, such as financial difficulties, social exclusion, and low self-esteem. Moreover, emerging technologies such as mobile applications and social robots offer exciting new opportunities for promoting their autonomy, independence, and social inclusion. However, many older adults with CD are unable to fully benefit from technological advances because technologies are not accessible to them, they are often vulnerable to privacy threats, and their use of technology is limited or unduly influenced by caregivers and professionals who may limit access due to safety concerns.
This project aims to (1) document the steps and best practices for creating a sustainable SE aiming to offer employment to older adults with CD and to decrease their digital exclusion, and (2) evaluate the impact of the SE for various groups of stakeholders. We will apply inclusive research methods and a continuous quality improvement approach. Findings will inform the growth of the proposed SE and its replication.
Our SE will provide older adults with CD with technology-related skill-development and employment opportunities as associate consultants in technology R&D projects. In addition, the enterprise will accelerate the delivery of ethically sound technologies for older adults with CD and their caregivers.